Stadt
  • Home
  • About Us
  • Support & Service
    • Request Service
    • Product Support
  • BOOK A SERVICE CALL
  • Contact Us
  • COVID 19 Update

COVID-19 CUSTOMER UPDATE

30th March 2020 

Customer Update
Today, the Premier of Victoria, Dan Andrews confirmed that Victoria would move to a stage 3 Coronavirus response at midnight. This followed the Prime Minister's announcement on Sunday. The Premier sternly has reminded all Victorians to stay at home, except when buying food and essentials as infrequently as possible, getting medical care, exercising, or attending to work or learning if that cannot be done at home. All situation require social distancing. Gatherings have been limited to two people, except with members of your household. Failures to meet these requirements will result in on-the-spot fines of more than $1600.

The Company has now released an updated set of guidelines for employers, technicians and employees to assist them in managing any potential threat of COVID-19. In the current circumstances, there have been some changes in our work environment and we are limiting our bookings for repair/service but we are ensuring
to support you . Our office staff is available online to assist you in whichever way possible.
Let us know if you or any of your acquaintance are presenting symptoms, and please refrain from booking if you feel sick.
​Please email all enquires to 
info@tcmgroup.net.au or contact on 0398002409 for prompt assistance. In case you need to visit us in our office, please book an appointment on the above mentioned number​.

Stay Healthy, Stay Safe!

​

23rd March 2020 

We’re open for business
Last night the Government made a series of announcements to further slow the spread of the Coronavirus, our business services are considered “essential services” so we’re open and operating.
With the current situation , our Crises Management Plan has been activated across our workplace which includes maintaining social distancing and exercising healthy hygiene practices.Safety of our technicians , employees and customers is our top priority.We are also ensuring all our team members who are on the road are practising healthy habits, e.g. washing hands regularly, access to sanitisers, tissues, etc.

We will continue to support you and the community in providing essential services, so you can: 
  • Book your service/repair via our website or through phone
  • Continue to visit us in office- please respect the measures in place for your safety.

During Technician's visit we encourage you to:
  • Be conscious of personal space, maintain 1.5 metres distance where possible, and avoid handshaking .
  • Be respectful of the measures we’ve put in place , they are in the best interests of everyone

Let us know if you or any of your acquaintance are presenting symptoms, and please refrain from booking if you feel sick.

​We’re here to support you .Our office staff is available online. Please email all enquires to info@tcmgroup.net.au or contact on 0398002409 for prompt assistance.  ​
Address : 694 High Street Road, Glen Waverley- 3150
Phone    : 03 9800 2409
Email     : info@tcmgroup.net.au

© 1999-2015 Stadt. All rights reserved. Other products and Company names mentioned herein may be the trademarks of their respective owners.
Website by Prime WebTech
Photo used under Creative Commons from Infomastern
  • Home
  • About Us
  • Support & Service
    • Request Service
    • Product Support
  • BOOK A SERVICE CALL
  • Contact Us
  • COVID 19 Update